COVID-19 mortality increases dramatically for older patients with multiple health conditions. To keep elderly patients safe, authorities recommend remote monitoring and telemedicine to avoid infection.
The US CDC recommends that “older people and people with severe chronic conditions should take special precautions because they are at higher risk of developing serious COVID-19 illness.” 1
Meanwhile the WHO states "older persons and persons with pre-existing medical conditions (such as high blood pressure, heart disease, lung disease, cancer or diabetes) appear to develop serious illness more often than others." 2
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Telemedicine
Authorities across the world are directing that older patients and those with underlying health conditions take extra precautions to avoid coronavirus infection. Conducting healthcare visits by Telemedicine is recognized as a key strategy to reduce exposure for both front-line healthcare workers and older patients. Direct reimbursements for Telemedicine video visits are being added, or increased, in many jurisdictions in Canada and the United States.
Cloud DX Connected Health is a full-featured Telemedicine platform, including secure privacy-compliant 2-way video chat, powered by Zoom. The Cloud DX mobile app includes the video component, ready to go, while our clinical dashboard includes access to the HIPAA-compliant Zoom plugin, for a complete solution.
Reimbursement
Ontario announces new temporary reimbursements for most Telemedicine consults
Read moreCMS removes restrictions on Telemedicine visits in the United States, new funds announced
Read moreRemote physiological monitoring for chronic care patients is fully reimbursed by US Medicare
Read morePlatform Capabilities
You can monitor patients for COVID-19 symptoms, and triage their answers with these clinical workflows:
- Remotely collect accurate core vital signs including temperature & BP
- Send surveys to patients daily. Responses are scored automatically
- Receive Notification emails when vital signs or survey answers change
- Schedule daily patient activities: taking vitals, medications & surveys
- Monitor & improve compliance to the patient’s daily schedule
- Conduct Zoom video visits, started & controlled by the physician
- Communicate with patients via 2-way secure text messages
- Deliver COVID-19 content to patients, including PDFs and videos
- Generate standard reports on patient vital signs & survey scores
- Export those reports as needed to patient record files & the EMR
Automatic vital sign and symptom scoring allows thousands of patients to be remotely monitored in safety. Only contact patients when our software detects a change in symptoms or vital signs.
Tracking Symptoms
Patients download the free Cloud DX mobile app (Android or iOS) on a smartphone or tablet computer. Scheduled daily COVID-19 self-assessment surveys and temperature readings are collected automatically. Manual entry for temperature is enabled in our app, so people can use thermometer they already have. Patients are reminded to take their temperature and answer the symptom survey every day. Adherence tools help improve compliance to this care plan.
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Cloud DX Software
Our software automatically records temperature readings and scores the answers to the survey each day against notification triggers, set according to international standards and evolving COVID-19 best practices. This automation feature means that thousands of patients can be screened every day and only those with a positive score need to be contacted, making screening scalable into large populations.
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NOTIFICATIONS
When a temperature reading exceeds a pre-set trigger, and/or survey answers indicate a COVID-19 symptom is present, a Notification email is automatically sent to the patient, designated family/friends and the care team.
Follow-up can then occur by phone or by secure two-way video conference. Secure 2-way text messaging is also available in the app and on the clinician portal.
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* Please note: symptom surveys are for personal use and are not monitored or interpreted by a physician. Cloud DX does not offer medical advice. Symptom survey questions are based best-practice assessment questions provided by health authorities in Canada and the United States.
EMR Integration
During and after the COVID-19 isolation period, reports on temperatures and symptoms are available to export from the Cloud DX Connected Health web portal. Our software platform can export these reports as PDFs for secure upload to the EMR patient record. For some EMR users (including AthenaHealth users with Dulcian Health) reports can be automatically uploaded via our secure web API.
Learn more!Privacy & Security
Cloud DX Connected Health is developed under a certified ISO 13485:2016 Quality Management System. Cloud DX software is FDA Registered and Health Canada MDEL licensed. Cloud DX solutions comply with HIPAA regulations in the United States and with PHIPA and HIPMA in Canada. Personal health data is encrypted and stored in its country of origin, in the Microsoft Azure cloud.
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Reimbursement
Medicare providers can now bill up to $177 per patient/month for Remote Patient Monitoring. No-upfront-cost plans available!
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Devices
Cloud DX Connected Health Kits contain FDA-cleared and Health Canada licensed medical devices that are easier to use.
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Software
Award-winning Connected Health apps have earned 100% patient recommendation scores and Clinician NPS as high as 82!
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Outcomes
The goal of Remote Patient Monitoring is to reduce ER visits and hospital admissions while improving compliance!
Learn moreAbout Cloud DX
We are an award-winning virtual care solution provider based in the United States and Canada. The Cloud DX Connected Health platform offers mobile apps for patients, a secure online clinician portal, automated symptom tracking, notification of the appearance of symptoms, secure video visits for Telemedicine, tools for improving compliance and EMR integration of patient reports.
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